The best way to protect your vehicle's value and ensure that it functions well for many years is to maintain it properly at regular intervals. Our Audi Springfield service team have answers to frequently asked automotive service questions.

How Often Does Audi Recommend an Oil Change?

Routine oil changes are necessary to keep the vehicle operating well and to keep the engine lubricated to avoid costly repairs that may be needed. Audi recommends getting an oil change every three months or every 3,000 miles, depending on what comes first. Vehicles that take higher-quality synthetic oils can have the oil replaced every 5,000 to 10,000 miles. Check the manual to confirm what the manufacturer recommends for the specific model of vehicle that you own.

Do I Have to Pay For a Recall?

The manufacturer always covers recalls because they're responsible for the defects on the vehicle. Customers are notified of the recall via mail or email. We recommend bringing in the letter or email you received when you drop off the car for the appointment. If you fail to schedule an appointment at our location within the allocated timeframe, then you may be responsible for covering the costs of the repairs.

Will My Warranty Cover My Repairs?

The warranty that is included covers most repairs if they're not related to damage or negligence from the driver. The timeframe fully covers most mechanical issues that develop until the warranty expires.

What Services Does Your Maintenance Department Cover?

A variety of different services are provided by our trained and certified team of technicians to ensure that your car's operation is fully restored and that the lifespan of the car is extended. Our service department performs oil changes, tire rotation, battery replacement, brake replacement, auto glass repair, air filter replacement, windshield repair, and brake repair.

Do You Have Loaner Vehicles or a Shuttle?

We're happy to provide our customers with courtesy vehicles when you drop off your vehicle for maintenance or repairs at our location. You can enjoy driving a reliable car to get around until the work is completed on your vehicle. We also have waiting rooms available for those who prefer to stay on-site until their appointment ends. Our waiting rooms include magazines, televisions, free wi-fi, snacks and refreshments, and a comfortable lounge area at our state-of-the-art facilities to ensure you're fully accommodated.

When Should I Replace my Tires?

Tires that are older than six years old need to be replaced immediately to restore the traction of the vehicle as it's in motion. Many states require the tires to be replaced when they reach 2/32” of depth.

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Service Hours

  • Monday 7:30AM - 5:30PM
  • Tuesday 7:30AM - 5:30PM
  • Wednesday 7:30AM - 5:30PM
  • Thursday 7:30AM - 5:30PM
  • Friday 7:30AM - 5:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed